1. Order Processing

All orders are processed within 2–3 business days. You’ll receive a confirmation email with tracking details once your order ships.

2. Shipping Options

We currently ship across the U.S. and selected international locations. Shipping rates are calculated at checkout based on your location and package weight.

3. Delivery Times

• 
  Domestic (U.S.): 3–7 business days
  
• 
  International: 10–20 business days
  

Please note: delivery times may vary depending on carrier delays or customs clearance.

4. Customs & Duties

International customers are responsible for any import duties, taxes, or fees once the shipment reaches their country.

5. Lost or Delayed Packages

If your package is delayed or lost, please contact our support team. We’ll work with the carrier to resolve the issue promptly.

6. Shipping Address

Ensure your shipping address is correct at checkout. We are not responsible for packages sent to incorrect addresses provided by the customer.